RAP fully understand that effective negotiation and handling of Claims is of paramount importance to our clients.
Our claims team draw on many years experience and enjoy excellent relationships with our underwriting partners, together with appointed adjusters and other third parties. They utilize our unique RAP Claims Tracking System, specially developed to enable us to track and monitor claims. Where possible we use the market electronic claims system (ECF). All to ensure prompt and efficient settlement of claims for our clients.
Our knowledgeable claims team work closely with the placing teams to ensure that claims are handled as effectively and smoothly as possible. Further it enables more complex claim issues to be resolved in a collegiate fashion, bringing real benefit for all our clients.